Custom Software Development Case Study

Enterprise Resource Planning (ERP) for UNNAYAN

To design and implement a custom Enterprise Resource Planning (ERP) solution that could streamline UNNAYAN’s internal processes, ensure transparency in operations, and enhance data-driven decision-mak...

Project Overview

Client UNNAYAN

Completed Dec 20, 2024

Service Category Custom Software Development

Status Completed

Our Work Process

Step by step approach to deliver excellence

Requirement Analysis

We conducted in-depth sessions with stakeholders to understand operational challenges and define the ERP objectives clearly.

System Design

Our design team created an intuitive ERP structure focusing on usability, scalability, and workflow optimization.

Database Architecture

We built a secure and flexible database architecture ensuring seamless data flow and accurate information management.

Development & Integration

Our developers integrated multiple modules such as HR, Finance, and Inventory into one unified ERP platform.

Testing & Quality Assurance

A series of functional, security, and performance tests were conducted to ensure reliability and efficiency.

Deployment & Training

We successfully deployed the ERP system and provided hands-on training for UNNAYAN’s staff to ensure smooth adoption.

Technologies Used

Tools and technologies that powered this project

Laravel (PHP Framework)

MySQL Database

Vue.js Frontend Framework

RESTful API Integration

Value to our Client

1) 100-150 new entries a day can be processed without hassle.
2) 2,000+ users can work with this software simultaneously, it remains stable.
3) Integration with CRM to track all sorts of employee movements.

Technical Challenges

The main challenge was the complexity of the main delivery process. It involves many parties, and we had to automate the entire flow, add it to the ERP solution with core modules: stakeholder management, fund management, advance reporting & analytics, progress tracking etc. We also had to connect the third-party service for data analysis. Overall, the system had to work with huge data sets, serve thousands of users daily, and remain stable.

Project Challenges

Obstacles we faced and overcame during development

UNNAYAN is one of the leading organizations in the NGO sector in Bangladesh implementing numerous programs following an integrated development approach for sustainable development of the community as a whole, especially of the disadvantaged and the underprivileged people of the country. To properly manage its SDGs BASED PROGRAMS, the NGO required a custom software tool. Enterprise Resource Management (ERP) solutions are typical for these tasks. They streamline internal processes, improve external connections, and give access to transparent data flows.

Solutions Provided

How we solved the challenges and implemented solutions

Our team developed and implemented a fully customized ERP system tailored to UNNAYAN’s operational structure. The solution integrated all departments under a centralized digital platform, automating workflows, financial management, and reporting processes. Through real-time dashboards, secure data handling, and staff training, we ensured smooth adoption and improved coordination across teams. The system now provides transparency, faster decision-making, and efficient resource utilization organization-wide.

Project Results & Outcomes

Measurable impact and achievements from our solution

The ERP implementation for UNNAYAN significantly enhanced operational performance and data accuracy. The organization reported a 40% improvement in workflow efficiency, faster reporting by 60%, and improved inter-departmental collaboration. With transparent monitoring and automated systems, UNNAYAN now manages its projects, finance, and resources with confidence and precision.

What Our Client Says

Real feedback from our valued client

"Implementing the ERP system through Primacy Infotech Limited has transformed the way our organization operates. The system is fast, reliable, and perfectly tailored to our workflow. Their team was supportive at every step, ensuring a smooth and successful transition."

Md Jubayer Hosain

Program Director, UNNAYAN

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